Most Android TV IPTV problems fall into a handful of categories — here's how to work through them.
App won’t install
Confirm Install unknown apps is enabled for Downloader if you’re sideloading, and that your device has enough free storage.
Login fails
Re-check your username, password and server URL for typos — see the Xtream Codes login guide for exact field placement.
Buffering or freezing
Usually a connection issue rather than the app itself — see our buffering guide for internet speed guidance and fixes.
App crashes or closes unexpectedly
Update the app if an update is available, clear its cache in Android TV’s app settings, or reinstall it. See the app crashing guide for more.
No sound or picture
Try a different channel to rule out a source-side issue, and confirm your Android TV’s output settings match what your TV supports.