Paired with our login errors guide.
Your subscription is already active on another device — each plan covers one device at a time.
The username or password doesn’t match what’s on file — check for typos or extra spaces.
Your device couldn’t reach the server — check your internet connection and the server URL.
Check the date against when you ordered and the plan length you chose, or ask support directly.
Quick answers
- Who do I contact if the error message doesn’t match anything listed?
- Support, with a screenshot of the exact error.
Conclusion
Each login error points to a specific, fixable cause — matching the exact wording to the right category saves time.