Paired with our no channels guide.
A minute or two on first login is normal, especially for large channel lists.
Yes — an ended plan period will show no content since access has stopped.
It’s a reasonable first troubleshooting step, particularly if there might have been a typo the first time.
Quick answers
- Does this affect VOD too, or just live channels?
- It can affect either, depending on the underlying cause.
Conclusion
Patience, then a login re-check, resolves most instances — if not, support can check the account directly.